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Student Policies

Non-discrimination Policy

The School of Shiatsu and Massage does not discriminate on the basis of race, color, gender, sexual orientation, physical challenge, national or ethnic origin. All persons have equal access to all the rights, privileges, programs and activities made available to students at the School.

Admission Requirements

Prospective students should have the physical ability and emotional maturity to do bodywork. Please be aware that all of the water classes and most of the land classes in our programs require a high degree of safe physical closeness and intimacy. You must be at least 18 years of age and not be on any drugs or medication that would hamper your faculties. An admissions package will be sent to all prospective students, which includes an application, student information form and an enrollment agreement.

Attendance Requirements

Students must attend all hours of the class and are expected to arrive a few minutes prior to class. If you are tardy more than twice (10 minutes or more), depart early without permission or show a general lack of commitment, you may receive an Incomplete or Fail. Both are given at the discretion of the instructor. Students who drop out of a class will receive no credit. If you drop out after paying the full fee, you may repeat the class for half price.

Student Records

The School maintains student records for a minimum period of 5 years from the last date that the student attended the School. This includes student withdrawal or termination. We recommend that you keep records for the classes taken at the School. Student records are kept at the School’s office at 18424 Harbin Springs Road, Middletown, CA 95461.

Transferring of Credits

The School of Shiatsu and Massage accepts the transfer of credits for appropriate comparable training and education from other institutions. The school registrar will review to determine which hours are applicable to the student’s chosen course. Up to 50% of the requirements for any program (except the 100-hour Practitioner Certificate) may be satisfied by the transfer of credit. To apply for a credit transfer you must supply the following:
1) a letter directed to the school registrar indicating the type and number of credits you are requesting to have transferred;
2) the School of Shiatsu and Massage Certification course which you want the transferred credits applied to; and,
3) Transfer documentation (official transcripts and/or certificates). If transcripts and/or certificates do not indicate the number of credited hours, a letter from the accrediting institution must state the content and number of hours given in each course. The School does not award life-experience credit. Credit transfer fee:$1.00 per credit hour.

Leave of Absence

Due to the short duration of our classes, a leave of absence is not allowed. Should a student’s class be disrupted, the School implements the student refund policy.

Student Conduct

Students are expected at all times to maintain a high standard of personal and academic integrity, treating all School staff and classmates with respect and goodwill as well as treating the belongings of others and the School with care and respect. Dismissal from a class is at the discretion of an instructor and the School. Grounds for dismissal include (but are not limited to) use of alcohol and/or non-prescription drugs, possessing a weapon or posing a safety hazard, being disruptive or disrespectful to others, theft or willful neglect of property and/or equipment, inappropriate intimacy in or around the class facility, or violation of Student Code of Ethics agreement.

Grading

Grades are based upon meeting the “Certification requirements”. The following applies to all classes:
R= Pass, ready for the next level
L= Pass with a recommendation that practice sessions be logged before attending a subsequent level*
S= Pass and should attend a supervision class up to (8 hours) to achieve a mastery sufficient for a subsequent level*
U= Unable to attend subsequent level without auditing
W= Withdrawal
T= Transfer
I= Incomplete
* This grade mark only applies to classes in the aquatic program

Certification Requirements

Students must demonstrate a minimum level of competence to receive credit and certification. The determination of “minimum competence” is based on your ability to be fully attentive and focused in class, to complete required reading and assignments, follow instructions, respond appropriately to feedback, and demonstrate an appropriate attitude and ethic as a health professional. Competence with the actual bodywork is judged by the instructor and takes into account that most people need additional after-class practice to integrate the material and develop confidence with it. If for any reason you are unable to reach what your instructor feels is the minimum level of competence during the class, we suggest that you learn as much as you can and return to audit the class for credit and/or certification at a future date. If you are concerned about whether or not you are doing “well enough” in a class, ask your instructor.

Duplicate Certificates or Transcripts

Please request by writing to the school Registrar at: School of Shiatsu and Massage, P.O. Box 889, Middletown CA 95461; or emailing at registration@watsucenter.com. Please allow 7-10 working days.

Refunds and Cancellations

Students may cancel their Enrollment Agreement and receive a refund by writing to Registrar, School of Shiatsu and Massage, P.O. Box 889, Middletown, CA 95461. If you cancel prior to or on the first day of a class, you are entitled to a full refund of the fee for that class, less the registration fee of $75. If you give notice 14 days before a class begins, you may transfer your deposit to a subsequent class of your choice. If the student withdraws after the class has begun but prior to 60% of class completion, a pro-rated refund will be made for the unused portion of tuition. If the School cancels or discontinues a class, we will refund all of your money, including the registration fee. All refunds will be paid within 30 days of cancellation or withdrawal.

Complaints

A student who has personal or academic difficulties with any member of the School community is expected first to approach the individual directly to seek a resolution to the problem. Requests for further action may be made by lodging a complaint verbally or in writing to any instructor or School administrator. The person designated to receive and resolve student complaints is Joyce Reim, P.O. Box 889, Middletown CA, 95461, (707) 987-3801. A written complaint will receive a response within 10 days. Unresolved complaints may be directed to the California Department of Consumer Affairs.

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